Bengaluru-based e-commerce company Flipkart that was set up by Sachin Bansal and Binny Bansal in 2007 has become the foremost choice of online buyers. The e-commerce giant has made our festive seasons much more interesting, as sending gifts to our near and dear ones is now very easy.
No need to spend long hours in shopping malls, no need to take the pain of packing and no need to pay a hefty courier charge. Once you place the order, it is entirely Flipkart's responsibility to deliver it safely on time.
It is an effort of hundreds of people in Flipkart's team that has made possible for the company to become one of the leading e-commerce companies in the world.
Flipkart works in a very organized way to complete each transaction at a minimum possible time.
1. When it receives an order on its website a request is automatically sent to the warehouse.
2. The warehouse in charge finds it out whether the ordered item is available in the nearest warehouse. If the item is not available there, then it is brought from another warehouse.
3. The item is sent to the packing section after a pick list is generated.
4. The members at the packing section first check the condition of the item and then pack it. The item is now ready to dispatch.
5. The packed item is sent to the mother hub and handed over to the delivery boy. Alongside, a customer acknowledgment paper is also given to the delivery boy.
6. On receiving the item the delivery boy gets ready to deliver the item at the destination. Before delivery, the executive informs the receiver about the order.
7. The delivery boy gets customer's signature on the acknowledgment paper and collects payment if it is COD based.
This is how a transaction is executed at Flipkart. So, now you know all behind the scene dynamics of shopping online.