PROS
1. One of the most widely used programs: Team Viewer is one of the most recognizable software till date. They claim of over more than 1 billion users all over the world, with their service available in about 200 countries. It is available in 30 different languages so that users can use the software in their language. More than 29 million active connections are suing this software at any time of the day. This is the reason why Team viewer is said to be reliable and stable software. One can connect easily with a wide range of clientele and associates with this single software.
2. Multi-platform compatibility: One of the major advantages of using Team viewer is that it is compatible with many operating systems and platforms. Because of this feature, you can directly install the program in your system without checking the compatibility with another party device. Furthermore, they also have launched a mobile app for remote control on devices using Windows, Mac or Linux computer.
3. Multiple connections: As the name suggests, Team viewer lets you connect to your entire team and shift between members as and when needed. You can observe and check each screen’s activity from one place only. You can do video conferencing with your members. You can also see how your member is following your on-screen instructions. To avoid feeling dizzy and confused while switching between screens or users, connected users can be organized into a tab system as well.
4. Drag and drop files: Another important feature of Team Viewer is that you can transfer files between users easily. You just have to drag and drop multiple files from one computer to another without taking the trouble of uploading and downloading to different software. This feature saves lots of time, effort and also bandwidth. Thus, copying the files and sharing them with your team members can be done concurrently along with your remote control session. This will help your members to be with you on the same pace as they can immediately work on each document as you send the files.
CONS
1. The corporate license is expensive: The software is freely available for download for personal purpose, but for corporate use license is required that incurs an additional cost which is a heavy one. It could reach up to thousands of dollars depending on some users and channels required. This issue is a major problem for small businesses, and also for medium-sized organizations who are just starting out in the industry. If you don’t purchase a license and use the program, Team viewer has a monitoring feature that can detect the use of software for commercial use with the free version which poses privacy issues for any user.
Team viewer offers their program for free for personal use only. This enables you to help your relatives, friends who have located far away from you. This offer is also available in their mobile app available at the Google Play store, Apple App store, Windows Store and Blackberry World. By using the mobile app, you can access the host computer even when you are traveling.
As discussed earlier, Team viewer is free to download and cost incurred if it is for personal use. But if you need the program for business, you have to purchase licenses depending on the organization and their needs. They have three different licenses:
Business Plan: It is designed for individuals with small businesses. The main features of this plan include single user profile on up to 3 devices, 1 session channel, basic console management features and management of 200 unattended devices. The cost of this plan is $809.
Premium Plan: This is the most popular product of Team viewer. It costs $1689. This plan has features for advanced users and small teams with professional level features. It offers multiple user profiles connected to unlimited devices, 1 session channel and full support for mobile devices. In this plan, you can also opt to avail 1 additional channel at $1149.
Corporate plan: This plan is created for large teams and companies supporting IT infrastructures. The cost of this plan is $2799. Most of the features are similar to premium plan with certain upgrades like 3 session channels, management console with enterprise features, up to 1000 unattended devices, mass deployment and 12 months priority support.
People who are less tech-savvy will have no problem in getting acquainting with the software. As it is simple to understand and easy – to – grasp interface. There is no need to set up an account as the software assigns you with your own unique username and password which is used to share to another user that will enable them to access your system and vice versa. You can save the users for future use also.
The host computer can fully access the remotely controlled system. The user can go back and forth between screens as and when needed. Finally, you don’t have to worry about the security also, as the program uses a 256-bit encryption in every connection.
CONCLUSION
When the issue of remote desktop control arises, Team viewer is the best-known name in this aspect. It comes with a whole range of features such as multi-platform compatible, file transfer, multiple connections, video conferencing service and transferable control. Although their corporate license is a bit expensive the simplicity and trivial nature of the program gives no reason for downloading this software in your system.
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Especially for personal use as it is free to download.