It is a process that can Declaired positive or nagitive impact your business’s profitability and sustainability.
You set up a merchant account for your business to process credit card payments. Business was great, but you suddenly incurred a chargeback. You found out that a customer complained to his credit card company and got his money back without returning the product.This sneaky way of stealing from online stores is called "friendly fraud," and it is becoming a common occurrence in the USA. You don't have to take this lying down. Make sure you dispute chargebacks and restore the reputation of your business.
What’s a chargeback ratio?
A chargeback ratio is the number of chargebacks-to-transactions that a merchant has. This percentage is used to determine a merchant’s risk category.
Merchants should strive to keep their chargeback ratio below 1% as they may be placed in “excessive” chargeback monitoring programs, incur additional fees, or have their merchant processing account shut down alltogether.
It is a process that can Declaired positive or nagitive impact your business’s profitability and sustainability.
You set up a merchant account for your business to process credit card payments. Business was great, but you suddenly incurred a chargeback. You found out that a customer complained to his credit card company and got his money back without returning the product.This sneaky way of stealing from online stores is called "friendly fraud," and it is becoming a common occurrence in the USA. You don't have to take this lying down. Make sure you dispute chargebacks and restore the reputation of your business.
What’s a chargeback ratio?
A chargeback ratio is the number of chargebacks-to-transactions that a merchant has. This percentage is used to determine a merchant’s risk category.
Merchants should strive to keep their chargeback ratio below 1% as they may be placed in “excessive” chargeback monitoring programs, incur additional fees, or have their merchant processing account shut down alltogether.